Thanks - I really appreciate your help on this.
Have allowed windows firewall to let this programme through but I still don't see the dialogue box when I click import. If you could email me the screen shot so I can at least see what I should be getting, that would be good - harryp(at)connectfree.co.uk
you know where to add the @ sign, just don't want anymore spam bots picking up this email address. Tried it on 2 computers and the same thing - one that is not running any virus blocking software other than windows. Won't pester you after this. Unfortunately, the main service agents in the UK don't even have an MRS 8 in stock to try anything out on. Thanks again

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